Auckland International Airport Flight Arrivals (AKL)

Flight Arrivals at Auckland International Airport

When you arrive in Auckland Airport in Auckland, be sure to have all the necessary documents for your flight - including a valid passport, any visas that may be required, and your boarding pass.

Next, familiarize yourself with the airport layout to know where your gate is and how to get there. Finally, allow plenty of time for security checkpoints and possible delays. Following these simple tips can help ensure a stress-free travel experience.

If missing baggage, passengers may approach the nearest Airport Information Desk. You can also reach the Lost and Found Office at +64 9 2556681.

Important Note:

The New Zealand Traveler Declaration website is the only place visitors coming into New Zealand can apply for and get a travel pass before boarding their aircraft.

New Zealanders who previously applied for a travel pass through the Nau Mai R website will need to do so again through the New Zealander Traveler Declaration portal.

If you plan to visit New Zealand, your passport must be valid for at least three months beyond your estimated departure date. Please remember to apply for a New Zealand visa in advance if you are traveling from a country that requires one.

Assume you are over 12 and have a standard biometric passport (or electronic passport). If that's the case, you might be eligible to use the eGate service for New Zealand Customs.

This expedites the process of clearing Customs and Immigration, allowing you to take full advantage of your time in New Zealand.

Wi-Fi at Auckland Airport

Wi-Fi service is available throughout all indoor public areas at the Airport, including the main terminal, departure gates, and baggage claim areas.

Transfer Services at Auckland Airport

This Airport provides several ground transportation facilities, including rental cars, taxis, rideshares, shuttles, and buses.

Rental Car Services at Auckland Airport

The terminal's Arrivals Hall is home to car rental companies. Most of the time, the rental facility is open all the time. Inquire about service hours and return policies with your service provider as well.

Please bring your driver's license, passport, and credit card with you when you arrive at the facility to expedite the check-in process. You'll get your car key and be taken to where your vehicle is parked as soon as you've completed all the papers. See and compare all rental car companies at Auckland Airport.

As soon as possible, plan and book your rental car ahead of time for your vacation. Check with your automobile rental business ahead of time to be sure you have a reservation.

Rideshare Services at Auckland Airport

Although many travelers are unaware that rideshare services are accessible at airports. You can save a lot of money by taking public transportation instead of an airport taxi. Taking a cab from the Airport may be more expensive than using this service.

Rideshares pick up passengers at the designated pickup location in front of the terminal.

Passengers may book rideshare directly with their driver using the company's smartphone app.

Alternatively, they can arrange transportation a few days before travel to avoid the hassle.

Uber and other ride sharing applications should allow passengers to confirm the identification of drivers by looking at their photos and/or their license plates.

Taxis at Auckland Airport

Using taxi services at the Airport is becoming more and more every day. Getting a taxi outside the Airport can be difficult because of the many people who need to travel.

The good news is that many airports have taxi services right in the terminal. Travelers will appreciate how much more convenient it is. Once you've reached the Ground Transportation Center, you'll want to sit and wait for a cab. See more information about taxis at Auckland Airport.

A one-way taxi ride from Auckland Airport to the city center should be around $100.

If you need to go outside the city limits, discuss charges with your driver. Tipping the driver (15-20 percent of the fee) for excellent service is familiar.

If you leave something behind, document the cab company, vehicle number, and the driver's name.

Trains at Auckland Airport

This Airport does not have a train station. The facility may also have cabs, shuttle buses, or car rentals if that is more convenient for you. More information about train services near Auckland Airport.

Buses at Auckland Airport

The Ground Transportation Center in front of the airport terminal offers public buses. More information about buses to and from Auckland Airport.

Hotel Shuttles at Auckland Airport

In Auckland, many hotels offer complimentary shuttle service to and from the Airport. Passengers can check with their hotel to see if this service is provided. Shuttles pick up passengers outside the terminal at the Ground Transportation Center.

Customers can park their vehicles at the Airport. It's a first-come, first-served parking situation. There is no need to make any prior arrangements.

The facility accepts credit cards and cash payments. Call the Emergency Communications Center at +800 247 767 if you have immediate parking difficulties or an emergency.

Other Services at Auckland Airport

Wi-Fi at Auckland Airport

The Auckland Airport has free Wi-Fi.

ATMs at Auckland Airport

Airport arrivals are served by several ATMs. Mastercard, Visa, Discover, and American Express are all accepted by the machine.

Fees may be incurred. Make sure you're aware of the costs and the daily withdrawal cap. Withdrawing money from an international location may be subject to limits imposed by your bank.

For safe and convenient access to your money, you may need to tell your bank while traveling.

Currency Exchange at Auckland Airport

This location offers currency exchange services.

Nursing Stations at Auckland Airport

Breastfeeding women and families traveling with children can rest comfortably in designated sections of the Airport. For assistance, please go to the Airport Information Desk.

Restrooms at Auckland Airport

Both handicapped-accessible bathrooms and ordinary restrooms are spread out over the airport grounds.

Food and Beverages at Auckland Airport

The airport terminals are filled with places to eat and drink. Most food concessions have variable hours of operation.

Shopping at Auckland Airport

Arriving passengers have the option of doing some last-minute shopping.

Smoking at Auckland Airport

There are designated spots outside the terminals where you can smoke if you choose. Please observe the no-smoking policies at all times while on the premises. The terminal building does not have a smoking area.

Lost and Found Section at Auckland Airport

If you've misplaced something on the plane or at the gate, contact the airline's lost and found department.

Anywhere else in the Airport, including security checks and shuttle buses, is a potential location for the misplaced property.

Please provide your full name, phone number, email address, and a brief description of the missing item when submitting your contact information (s).

Loss and found items will be kept at the Airport for a minimum of 30 days.

Airport Information Desk at Auckland Airport

Information about flights, airport facilities, and nearby transportation choices can be obtained from the Airport Information Desk.

In the lobby, you'll find a service counter. You can reach us by phone at (02) 9 275 0789.

Pet Relief at Auckland Airport

In front of the terminal at Auckland Airport, there is a dedicated space for pets to relieve themselves. Check with the airline to see if there are any limits or unique guidelines for traveling with a pet.

There must be kennels that can survive breakage and prevent pets from escaping when they are allowed.

It is the responsibility of pet owners to abide by local ordinances that restrict the movement of animals in enclosed public areas.

Your airline should be able to provide you with all of the appropriate documentation for your pet.

Baggage Claim at Auckland Airport

Please return your luggage to the baggage claim area on the ground floor of the Airport. Passengers with specific needs can use carts to go about.

Contact your airline or airline ticket counter if there are any lost items.

Please report any missing or damaged luggage to the Lost & Found Department. You can also call them at +64 9 2556681 to get in touch with them.

A detailed description of the lost item should be included in the message you leave, along with your name, email address, and phone number (s).

Disabled Passengers at Auckland Airport

Passengers with special needs may find it difficult to travel alongside other passengers who are ill or have other disabilities.

If at all feasible, speak with the airline directly to go through your specific needs. Plane transfers, transit choices, and emergency treatment should all be included in a comprehensive travel itinerary.

Plan ahead of time to avoid any last-minute hiccups.